All Systems Operational
Shared Web/Email Hosting Platform   Operational
Sysflow Managed Platform   Operational
Microsoft Office 365   Operational
Managed DNS Platform   Operational
Broadband Internet Access   Operational
Server Colocation Facility   Operational
VoIP Phone Systems   Operational
Hosted Exchange 2010   Operational
90 days ago
98.68 % uptime
Today
Hosted Exchange 2013   Operational
90 days ago
98.68 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 21, 2017

No incidents reported today.

Nov 20, 2017

No incidents reported.

Nov 19, 2017

No incidents reported.

Nov 18, 2017

No incidents reported.

Nov 17, 2017
Resolved - Our senior network engineers have completed their works and the problems on the server have now been resolved. Thank you all for your patience.
This issue was due to a memory spike on the server which caused it to become unresponsive. We are completing a full investigation to ensure this does not happen again in the future

Kind Regards,
Support Department
Nov 17, 10:32 GMT
Identified - We are sorry to inform you that, at this moment we are experiencing some issues with connectivity to one of our servers. Our Senior network engineers are already working on the issue. We will keep you posted regarding the status as soon as we get further information.

We appreciate your patience and co-operation in regards to this.

Kind Regards,
Support Department
Nov 17, 10:16 GMT
Nov 16, 2017

No incidents reported.

Nov 15, 2017

No incidents reported.

Nov 14, 2017

No incidents reported.

Nov 13, 2017
Resolved - Traffic has now been rerouted back to the primary data centre as expected. Our hosted exchange team confirmed this happened out of hours to minimise disruption to clients.

All services should be restored and working as expected.
Nov 13, 09:16 GMT
Monitoring - Traffic has been fully routed to the secondary data centre. All services should be restored and working as expected.

Once the issue at the primary data centre has been resolved traffic will be re-rerouted but this will happen out of hours to minimise disruption to our clients.

We apologise for any inconvenience caused by this issue. A full investigation will be completed to establish the root cause and we will update this incident accordingly.
Nov 9, 12:10 GMT
Update - We have identified the issue as a carrier connectivity issue to our main data centre. Traffic is now being re-routed to our secondary data centre which means connections to hosted exchange will start to come online. If this doesn't happen automatically then we recommend restarting outlook.
Nov 9, 11:18 GMT
Identified - We have identified a problem on the hosted exchange platforms. Symptoms are Microsoft Outlook is showing as disconnected and no emails are being sent or received.

Engineers are currently working on resolving this issue.

Thank you for your patience.
Next update: 11:20am
Nov 9, 10:49 GMT
Nov 12, 2017

No incidents reported.

Nov 11, 2017

No incidents reported.

Nov 10, 2017

No incidents reported.

Nov 8, 2017

No incidents reported.

Nov 7, 2017

No incidents reported.