Monitoring - We're pleased to confirm that the server upgrade is now complete and, following further work with our upstream provider, all affected websites are back online. Our team will be carrying out a full investigation tomorrow to confirm the root cause and help prevent this from happening again. Thank you for your patience throughout.
Jul 30, 2026 - 21:15 BST
Jul 30, 2026 - 21:15 BST
Update - We're continuing to work on this late into the evening and wanted to keep you updated. We expect to share our next update in a couple of hours and are aiming to have services back online by midnight. We'll post further progress as soon as we have it. Thank you for your patience.
Jul 30, 2026 - 20:09 BST
Jul 30, 2026 - 20:09 BST
Identified - We're working proactively with our upstream provider to expedite the process being undertaken to ensure stability; however, it is taking longer than expected and may continue for another 1-2 hours
Jul 30, 2026 - 18:04 BST
Jul 30, 2026 - 18:04 BST
Update - To mitigate the issues we had today, there will be a period of downtime from around 4:30 PM until an estimated 6:00 PM, whilst we upgrade the affected server.
Jul 30, 2026 - 16:26 BST
Jul 30, 2026 - 16:26 BST
Update - We're pleased to confirm that the websites hosted on the affected server are coming back online. Please be aware that performance may be slower than usual for a short period whilst things fully stabilise. Our team are continuing to monitor the situation closely and will provide a further update if anything changes. Thank you for your patience.
Jul 30, 2026 - 10:48 BST
Jul 30, 2026 - 10:48 BST
Monitoring - We're pleased to confirm that the websites hosted on the affected server are coming back online. Please be aware that performance may be slower than usual for a short period whilst things fully stabilise. Our team are continuing to monitor the situation closely and will provide a further update if anything changes. Thank you for your patience.
Jul 30, 2026 - 10:48 BST
Jul 30, 2026 - 10:48 BST
Investigating - We are aware of an issue affecting one of our servers, which is causing disruption and downtime for some of our clients. Our hosting team are treating this as a critical priority, and we're actively working to resolve it. We will post updates here as the situation develops.
Jul 30, 2026 - 09:55 BST
Jul 30, 2026 - 09:55 BST
Shared Web/Email Hosting Platform
Operational
Sysflow Managed Platform
Operational
Microsoft Office 365
Operational
Managed DNS Platform
Operational
Broadband Internet Access
Operational
Server Colocation Facility
Operational
VoIP Phone Systems
Operational
Hosted Exchange 2016
Operational
Hosted Exchange 2013
Operational
Broadband Services
Operational
Email Signatures
Operational
Email Filtering
Operational
Data Backup Services
Operational
Cloud Servers
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.