Monitoring - We are now seeing services begin to restore; however, some customers may still experience disruption while recovery continues. Our team remains in contact with our upstream provider to monitor the situation and confirm when all affected services have been fully restored.
We understand the impact this may have on customers and apologise for any inconvenience caused. Further updates will be provided as soon as more information becomes available.
Jul 10, 2026 - 20:33 BST
Investigating - We are currently aware of an issue affecting some SIP Trunk and broadband services, which are presently unavailable.
Our team is actively investigating the incident and is in contact with our upstream provider to determine the cause of the outage and obtain an estimated timeframe for service restoration.
We understand the impact this may have on customers and apologise for any inconvenience caused. Further updates will be provided as soon as more information becomes available.
Jul 10, 2026 - 17:41 BST
Shared Web/Email Hosting Platform
Operational
Sysflow Managed Platform
Operational
Microsoft Office 365
Operational
Managed DNS Platform
Operational
Broadband Internet Access
Operational
Server Colocation Facility
Operational
VoIP Phone Systems
Partial Outage
90 days ago
99.19
% uptime
Today
Hosted Exchange 2016
Operational
90 days ago
100.0
% uptime
Today
Hosted Exchange 2013
Operational
90 days ago
100.0
% uptime
Today
Broadband Services
Partial Outage
Email Signatures
Operational
Email Filtering
Operational
Data Backup Services
Operational
Cloud Servers
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Jul 10, 17:50 BST
Monitoring -
The server and all associated websites are now back online. Functionality has been restored, and we will continue to monitor the server to make sure everything is working.
Jul 4, 08:17 BST
Investigating -
We are aware that one of our hosting servers is currently offline; we are investigating the cause of the outage. We will update you once we have more information.
Jul 4, 07:44 BST