All Systems Operational

Uptime over the past 90 days. View historical uptime.
Shared Web/Email Hosting Platform Operational
Sysflow Managed Platform Operational
Microsoft Office 365 Operational
Managed DNS Platform Operational
Broadband Internet Access Operational
Server Colocation Facility Operational
VoIP Phone Systems Operational
90 days ago
100.0 % uptime
Today
Hosted Exchange 2016 Operational
90 days ago
100.0 % uptime
Today
Hosted Exchange 2013 Operational
90 days ago
100.0 % uptime
Today
Broadband Services Operational
Email Signatures Operational
Email Filtering Operational
Data Backup Services Operational
Cloud Servers Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Feb 3, 2026

No incidents reported today.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026
3CX System Updates
Completed - The scheduled maintenance has been completed.
Jan 29, 02:30 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 01:30 GMT
Scheduled - We will be undergoing scheduled maintenance to complete routine 3CX system updates. These updates take approximately 10 minutes to install. Should this time not be suitable for you, please email telecoms@netmatters.com with "Scheduled Maintenance 4917800 " within the subject line and a date that is better suited for your business.
Jan 19, 16:53 GMT
Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026
POSTPONED | Cluster - Scheduled Power Infrastructure Testing
Completed - The scheduled maintenance has been completed.
Jan 22, 16:41 GMT
Update - We will be undergoing scheduled maintenance during this time.
Jan 22, 16:36 GMT
Scheduled - Please be aware that the previously notified works scheduled for the 26th of January has been postponed by the power network and will no longer go ahead. A new date will be provided in due course, and we will update you as soon as we receive that information.

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We are writing to inform you of upcoming routine maintenance at the cluster's data centre. Over the next three weeks, the facility will be conducting "Black Building Tests" to verify the resilience of our backup power systems.

Overview & Schedule:

These tests are performed annually to ensure that onsite generators and backup systems activate seamlessly in the event of a grid failure. This year’s testing is scheduled ahead of essential grid maintenance by the local network provider.

COMPLETED SUCCESSFULLY- Window 1: 13 January 2026 | 08:00 – 17:30 GMT
POSTPONED - Window 2: 26 January 2026 | 08:00 – 17:30 GMT

Service Impact:

We do not expect any downtime or impact on your services. While all power maintenance carries a nominal risk, please note:

- Proven History: These tests are performed every year, and to date, they have never resulted in a service interruption or outage.
- Precautionary Measure: This notice is provided for full transparency so that you are aware of the testing windows.
- On-site Monitoring: Specialist engineers will be on-site to monitor the infrastructure throughout the entire process.

We will continue to monitor our systems closely during these periods. If you have any questions, please reach out to your Account Manager.
Jan 7, 15:06 GMT
Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

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