Microsoft 365 service disruption

Incident Report for Netmatters

Update

Microsoft's 365 outage is now considered to be functional again, albeit with delays. affected services in monitoring as follows:

- Outlook and email
- Teams
- SharePoint and OneDrive
- Copilot
- Other Microsoft 365 apps

Official comms from Microsoft state, "We remain focused on addressing residual impact and ensuring reliable service restoration. We continue to assess recovery across various connection methods and are closely monitoring service health to verify sustained stability.".

As of the time of writing, services are functional but users may experience delays. Microsoft is monitoring and will continue to improve matters.

You can follow Microsoft’s official updates here: https://status.cloud.microsoft/
Posted Nov 13, 2026 - 16:06 GMT

Update

Microsoft's 365 outage is continuing to impact services globally, including:

- Outlook and email
- Teams
- SharePoint and OneDrive
- Copilot
- Other Microsoft 365 apps

Official comms from Microsoft state, "We're seeing continued recovery progress across affected regions, with broader improvements now observed in North America and sustained improvements across much of Europe".

As of the time of writing, services are working partially. Most emails and services are heavily delayed but are showing signs of improvement.

Microsoft's latest update, published at 13:00, states the outage is continuing with no improvement to services as yet in the UK. The next update is expected at 14:00 UTC.

You can follow Microsoft’s official updates here: https://status.cloud.microsoft/
Posted Nov 13, 2026 - 13:34 GMT

Update

Microsoft's 365 outage is continuing to impact services globally, including:

- Outlook and email
- Teams
- SharePoint and OneDrive
- Copilot
- Other Microsoft 365 apps

Official comms from Microsoft state it is seeing "incremental improvement in several workloads" and that "service health remains variable and capacity has not yet fully returned to baseline".

As of the time of writing, all affected services are still non-operational.

Microsoft's latest update, published at 11:00, states the outage is continuing with no improvement to services as yet in the UK. The next update is expected at 12:00pm UTC.

You can follow Microsoft’s official updates here: https://status.cloud.microsoft/
Posted Nov 13, 2026 - 11:38 GMT

Update

Microsoft's 365 outage is continuing to impact services globally, including:

- Outlook and email
- Teams
- SharePoint and OneDrive
- Copilot
- Other Microsoft 365 apps

Positive steps to resolve have been implemented for the USA region which is now in testing. The UK and Europe are set to follow.

Microsoft's latest update, published at 09:15, states the outage is continuing with no improvement to services as yet in the UK. The next update is expected at 10:00am UTC.

You can follow Microsoft’s official updates here: https://status.cloud.microsoft/
Posted Nov 13, 2026 - 09:21 GMT

Monitoring

We’re aware of an ongoing Microsoft 365 outage that is affecting services for organisations worldwide, including:

- Outlook and email

- Teams

- SharePoint and OneDrive

- Other Microsoft 365 apps, including Copilot

You may find you can’t connect to these services through the desktop apps, the web apps or your browser.

This is an issue on Microsoft’s side, and there’s nothing wrong with your devices or settings, so there’s no need to make any changes. Microsoft’s engineers are working to restore service.

We’re monitoring the situation closely and will post further updates as soon as we have more information.

If you have something urgent, please contact us by phone rather than email while the disruption continues.

You can follow Microsoft’s official updates here: https://status.cloud.microsoft/
Posted Nov 13, 2026 - 07:09 GMT
This incident affects: Shared Web/Email Hosting Platform, Microsoft Office 365, Email Filtering, and Data Backup Services.