We are pleased to confirm that our DNS provider is back online, and services should now be restored for all affected customers. We will continue to monitor the situation closely to ensure everything remains stable.
Thank you for your patience throughout this incident. If you are still experiencing any issues, please do not hesitate to get in touch, and we will look into this for you straight away.
Posted Jun 15, 2026 - 19:37 BST
Identified
We wanted to provide you with an update on the DNS outage we communicated earlier. We are making good progress and have successfully migrated a number of customers to our alternative DNS provider, and many of you may find that your services are back online now. Work is ongoing, and we are continuing to move through the remaining affected customers as quickly as possible.
We will provide further updates as the situation progresses.
Posted Jun 15, 2026 - 18:08 BST
Investigating
We wanted to make you aware that we are currently experiencing an outage with our DNS provider. This may be impacting the availability of your website and any services that rely on your domain. Our team is actively investigating and we are in the process of migrating affected customers to an alternative DNS provider to restore services as soon as possible. We appreciate your patience and will provide further updates as we have them.
Posted Jun 15, 2026 - 15:17 BST
This incident affects: Shared Web/Email Hosting Platform and Managed DNS Platform.